Adaptik is a regular exhibitor at the annual conference, which provides a premier venue for insurance industry financial, technology and operations professionals to share ideas, network and collaborate.

Adaptik will demonstrate its PolicyWriter P&C policy administration solution at IASA Booth 1006. PolicyWriter is a modern, rules-based policy administration software solution built to handle the functional and technical needs of personal, commercial, worker’s compensation and specialty lines of business. Its advanced business functionality enables speed-to-market and provides capabilities that exceed the expectations of agents, employees and customers.

“We look forward to the IASA Educational Conference and Business Show every year,” said John Pettit, president and CEO of Adaptik Corporation. “It is difficult to envision the true power of a flexible, configurable policy administration software unless you see it in action. Being able to demo our PolicyWriter solution to the industry leaders who attend IASA is invaluable and we are anticipating this year’s conference.”

About PolicyWriter
PolicyWriter is a modern, rules-based policy administration solution that was built to handle the functional and technical needs of personal, commercial, worker’s compensation and specialty lines of business. Its advanced business functionality enables speed to market and provides capabilities that exceed the expectations of agents, employees and customers.

PolicyWriter is purpose-built to keep pace with today’s technology environment and evolve to leverage new technologies as they are adopted. It substantially lowers the risks & cost associated with system replacement and maintenance and scales to the demands of the largest P&C carriers.

About Adaptik Corporation
Adaptik, the creator of PolicyWriter, develops highly adaptive policy administration software solutions that are designed to improve speed-to-market, drive operational agility and scale to support large numbers of users and high transaction volumes. Adaptik is dedicated to providing P&C insurers with advanced business functionality while substantially lowering the risks and costs associated with policy administration system replacement and maintenance. For additional information on how PolicyWriter can help transform your business or to watch a brief demonstration please visit www.adaptik.com.

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There were the normal budget processes to determine if you could fund the project, followed by the evaluation process of choosing the appropriate vendor and policy admin system for your company. Now that all that is behind you, it is time to actually start the project: Are you ready? Is the vendor ready?

This is a point where enthusiasm and goodwill should be very high, so it would be a shame to squander that and get off to a poor start. The expectations of the project team – as well as those of the management team – should be set appropriately. What are the skills required to be successful in a policy administration implementation, and in what quantities? Who is providing those skills? Chances are there’s a gap between what is required and what you currently have, even if that gap is just knowledge about the property and casualty policy admin software you have purchased.

What are the skills required to be successful in a policy administration implementation, and in what quantities? Who is providing those skills? Chances are there’s a gap between what is required and what you currently have, even if that gap is just knowledge about the property and casualty policy admin software you have purchased.

Organizations always have people with varying skill levels. That seems like an obvious statement, but most of the time that difference is not reflected in a project plan. All web service developers are not the same. All business analysts are not the same. Starting with some of your very best people is a great first step, but too often, we simply assign people to named roles, and then hope they will grow into those roles.

Hope. It’s a wonderful thing. Unfortunately, it is not a good plan.

A P&C policy administration project is a terrific opportunity to strengthen your organization – and doing so should be one of the project objectives, built directly into the plan. When a policy admin project falls behind schedule, we add additional people to try to catch up. But by that point, it’s already too late.  Adding new people during a crunch only makes things worse. They don’t have the benefit of project context, so they typically create a drain on the people who do. Instead of speeding the project up, you slow it down.

Mentorship and training should be part of the plan in the early stages. Hitting some early deliverables is great for momentum, and helps avoid the trap of “It’s faster to do it myself than explain it to someone else.” Deadlines become more critical the deeper you get into a project, meaning there is less time to develop human resources. That must be a priority early.

Every organization has a core strength and a successful policy administration project can help make the core even stronger.

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“We are looking forward to another successful conference and are happy to be exhibiting at the ACORD LOMA Insurance Business Forum for the fourth consecutive year,” said Anne Kraske, VP of Product Development at Adaptik Corporation. “We find that this forum gives us a unique opportunity to display our products while allowing us to network with industry leaders and gain insights to the business needs of P&C carriers.”

Adaptik, the providers of the highly flexible and configurable policy administration suite PolicyWriter, will be located in booth 260. Their experienced P&C insurance professionals will be in attendance to discuss your P&C policy administration needs and will preview live demos of PolicyWriter at the Adaptik booth.

For more information on Adaptik and their offerings please visit www.adaptik.com. To register as an attendee for the ACORD LOMA Insurance Business Forum click here.

About Adaptik Corporation
Adaptik, the creator of PolicyWriter, develops highly flexible and configurable policy administration software solutions that are designed to rapidly respond to changes in P&C carriers’ regulatory environments, distribution channels, product offerings & technology. We are committed to providing insurers with advanced business functionality while substantially lowering the risks & cost associated with system replacement & maintenance. For additional information on how PolicyWriter can help transform your business visit www.adaptik.com.

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The carrier took advantage of the PolicyWriter Challenge to evaluate and ultimately select PolicyWriter as their new policy administration platform. The Challenge highlighted PolicyWriter’s rapid configuration and prototyping capabilities. Within a few weeks, a fully functional first cut of the policy administration system was created and reviewed live by the customer’s business and IT experts. The work completed in the PolicyWriter Challenge was evolved upon during the implementation to become the ultimate production platform.

“This carrier needed a highly configurable policy administration platform that would scale to meet their growing business needs,” said John Pettit, President and CEO of Adaptik Corporation. “This process confirmed that the PolicyWriter Challenge is a valuable tool for carriers in search of a modern and flexible policy admin system. They were able to able to experience first-hand how effective an adaptive policy administration system can be and how quickly it can be implemented upon. We applaud our customer’s dedication to this project and look forward to our strong continued partnership.”

To find out more about the PolicyWriter Challenge and how it can help you face your toughest business challenges please visit http://adaptik.com/policywriter-challenge/.

About PolicyWriter
PolicyWriter is a modern, rules-based policy administration solution that was built to handle the functional and technical needs of personal, commercial, worker’s compensation and specialty lines of business. Its advanced business functionality enables speed to market and provides capabilities that exceed the expectations of agents, employees and customers.

PolicyWriter is purpose-built to keep pace with today’s technology environment and evolve to leverage new technologies as they are adopted. It substantially lowers the risks & cost associated with system replacement and maintenance and scales to the demands of the largest P&C carriers.

About Adaptik Corporation
Adaptik, the creator of PolicyWriter, develops highly adaptive policy administration software solutions that are designed to improve speed-to-market, drive operational agility and scale to support large numbers of users and high transaction volumes. Adaptik is dedicated to providing P&C insurers with advanced business functionality while substantially lowering the risks and costs associated with policy administration system replacement and maintenance. For additional information on how PolicyWriter can help transform your business or to watch a brief demonstration please visit www.adaptik.com.

The post Adaptik’s PolicyWriter Deployed by a Multi-National P&C Carrier as its Policy Administration Platform appeared first on Adaptik Corporation.

In addition to the presentation of six Innovation Awards, ixchange will feature a keystone speech by Todd Buchholz, a former White House senior economic advisor, best-selling author and frequent TV and radio commentator. His cutting-edge, convention-defying presentation, “Why You Need – and Love – Competition,” reveals why competition keeps us going and keeps us strong.

“As a technology-focused company headquartered in the Lehigh Valley, Adaptik benefits every day from the region’s deeply ingrained culture of innovation,” said Melis Ersoy, Adaptik’s Director of Marketing. “ixchange and the Ben Franklin Technology Partners are significant contributors to that culture. By sponsoring this event, we feel that we’re doing our part to help grow the local economy, and give other Lehigh Valley businesses the same advantages we’ve been so fortunate to enjoy.”

To find out more about this year’s ixchange event or to register, contact the Ben Franklin Technology Partners at 610-758-5200, ixchange@nep.benfranklin.org, or visit http://www.nep.benfranklin.org.

About Adaptik Corporation
Adaptik, the creator of PolicyWriter, develops modern and flexible policy administration software solutions that are designed to improve speed-to-market, drive operational agility and scale to support large numbers of users and high transaction volumes. Adaptik is dedicated to providing P&C insurers with advanced business functionality while substantially lowering the risks and costs associated with policy administration system replacement and maintenance. For additional information on how PolicyWriter can help transform your business or to watch a brief demonstration please visit www.adaptik.com.

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The conference is designed to provide educational and networking opportunities for users of the CGI Ratabase® rating and underwriting system, in addition to offering P&C insurance managers and executives information about developing trends and best practices in the industry. Adaptik will host a configuration session allowing participants to experience the flexibility and configurability of PolicyWriter first hand, demonstrating how PolicyWriter accelerates product speed to market initiatives, improves operational efficiencies, and significantly reduces maintenance costs.

Adaptik and CGI are both members of the Insurance Fusion360 partnership, allowing the PolicyWriter policy administration solution to be fully integrated with Ratabase and other best-in-breed P&C tools.

“As an Insurance Fusion360 partner, we are proud to sponsor this important opportunity for leaders in the P&C insurance industry,” said John Pettit, president and CEO of Adaptik Corporation. “In the rapidly changing P&C insurance marketplace, staying up to date with the latest information is absolutely critical. The tools and techniques presented at the CGI Insurance Exchange Conference will allow the carrier managers and executives in attendance to make informed, impactful technology decisions that will benefit their organizations for years to come.”

For more information on the CGI Insurance Exchange Conference, visit http://www.cgi.com/en/exchange.

About PolicyWriter
PolicyWriter is a modern, rules-based policy administration solution that was built to handle the functional and technical needs of personal, commercial, worker’s compensation and specialty lines of business. Its advanced business functionality enables speed to market and provides capabilities that exceed the expectations of agents, employees and customers.

PolicyWriter is purpose-built to keep pace with today’s technology environment and evolve to leverage new technologies as they are adopted. It substantially lowers the risks & cost associated with system replacement and maintenance and scales to the demands of the largest P&C carriers.

About Adaptik Corporation
Adaptik, the creator of PolicyWriter, develops highly adaptive policy administration software solutions that are designed to improve speed-to-market, drive operational agility and scale to support large numbers of users and high transaction volumes. Adaptik is dedicated to providing P&C insurers with advanced business functionality while substantially lowering the risks and costs associated with policy administration system replacement and maintenance. For additional information on how PolicyWriter can help transform your business or to watch a brief demonstration please visit www.adaptik.com.

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Designed and developed by Altitude Marketing of Emmaus, Pa., the new adaptik.com reflects the company’s revised and enhanced visual identity, and features:

• Detailed information on the PolicyWriter P&C policy administration solution, including the Product Designer, Account Manager, Task Manager and Customer Manager components
• The PolicyWriter Challenge, a low-risk approach for carriers to tackle their most difficult and trying policy administration issues
• Videos highlighting the benefits and features of the PolicyWriter solution
• The Adaptik Blog, an industry-leading thought leadership platform addressing key technology and policy administration challenges faced by P&C insurance carriers
• A full suite of Adaptik resources, including white papers, case studies and industry analyst reports

“The launch of a new website is an important milestone for any organization,” said Anne Kraske, VP of Product Management for Adaptik Corporation. “The new adaptik.com allows us to project on the web a modern, user-friendly image that truly reflects the strengths of our solutions and our company as a whole. We are proud of the site, and will continue to add content and features in the coming months and years.”

About Adaptik Corporation

Adaptik, the creator of PolicyWriter, develops modern and flexible policy administration software solutions that are designed to improve speed-to-market, drive operational agility and scale to support large numbers of users and high transaction volumes. Adaptik is dedicated to providing P&C insurers with advanced business functionality while substantially lowering the risks and costs associated with policy administration system replacement and maintenance. For additional information on how PolicyWriter can help transform your business or to watch a brief demonstration please visit www.adaptik.com.

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“We split them up into multiple policies our system can handle.”

“We don’t bother with them; they present too many challenges.”

“We handle them manually.”

And perhaps the most common unguarded response: “Not well.”

If these carriers could have what they want for managing large policies, here are some of the key things for which they are looking:

• Work on a large policy doesn’t negatively impact performance for other activity in the system.
• Can import and export the associated large schedules of insured items (vehicles, buildings, etc.) from and to Excel. They see a huge opportunity to reduce tedious data entry and improve quality of data by being able to share the schedules via Excel with the agents and customers.
• Multiple people can work different aspects of the large policy at the same time (e.g., Dave updates vehicles and coverages while Mary updates location information).
• Processing options for “sit and wait” (synchronous) and for “trigger and tickle” (asynchronous with alert when complete). These options are desirable for such things as importing large schedules, validation and retrieval of additional information for a large schedule, and rating of a large policy.
• Robust filtering and sorting of large schedules of insured items (e.g. filter to all the heavy trucks in California and sort by ZIP and make.)
• Easily propagate changes to all or a selected set of items on a large schedule. For example, add collision coverage to all Private Passenger vehicles; change the deductible for comprehensive on all vehicles from $1,000 to $1,500; or set the class across a selected set of Trucks.

So how do you meet these needs?

A few years ago, Adaptik recognized the challenges of large policy processing were not being met well by existing offerings in the PAS market. There was lip-service to be sure, but nothing that seemed truly up to the challenge.

Let’s start with asserting that P&C carriers should not be forced to compromise on applying rules, automated rating, or fully managed out of sequence processing because a policy is large. There may be business reasons to do so, but system limitations shouldn’t force the choice.

No matter how fast you make any individual operation, processing associated with a large policy takes time. The key is to make sure that both the policy administration system and the business designs (including user interface) contemplate the extraordinary needs and accommodate them intelligently so both the user and the system experience is good.

Once you have made the individual operations as efficient as possible and have confirmed each and every one is necessary, you may find you still want to weave in to your designs manual or system recognition of a threshold. If above that threshold there are several things you may adjust. One option is you may want to transition to asynchronous versus synchronous processing.

Depending on the design, that can both aid the system in managing performance stressors and benefit the user experience by letting the user move on to other tasks while the large policy activity completes. On paper, 30 seconds or a couple minutes might not seem like much for a complex process on a 5,000 vehicle multi-state policy, but to a user sitting waiting for a response, it can seem like an eternity. If the system must do it right then regardless of anything else also being requested, it can leave no flexibility to insure SLAs are met for the standard size 99 percent of the business.

A few years ago, Adaptik recognized the challenges of large policy processing were not being met well by existing offerings in the PAS market. There was lip-service to be sure, but nothing that seemed truly up to the challenge.

Through concerted effort and a well thought out roadmap, Adaptik’s PolicyWriter P&C policy administration software has brought to market the true ability to handle large policies and to meet the needs carriers have been expressing relating to them.

We at Adaptik continue to evolve these capabilities and welcome input. Should you be a carrier interested in these capabilities, we also welcome the opportunity to demonstrate them to you. Click here to take the PolicyWriter Challenge.

The post Time to embrace large policies appeared first on Adaptik Corporation.

“We are proud to introduce Customer Manager as the latest component to the PolicyWriter suite,” said Anne Kraske, VP of Product Management. “Customer Manager was designed with P&C carriers’ business needs in mind. Customer Manager enables carriers to seamlessly synchronize customer information with policy information, streamlining processing and ensuring quality data collection. In addition, Customer Manager’s customer relationship capabilities allow it to identify and manage extended customer relationships that can be used to more accurately evaluate the risk and price of a policy.”

Customer Manager is pre-integrated with Account Manager out-of-the-box and pre-delivered with web services for easy integration with other applications across the enterprise. With Customer Manager, P&C carriers now have a holistic view of customer and policy data. Users have quick access to data, enabling carriers to:

• Easily capture and maintain customer information with Customer Manager
• Group individual customers through robust householding capabilities
• Pre-fill policy data based on captured customer data
• Keep customer data in sync with policy data at all times
• Integrate with third party systems via web based integration

To view a demonstration of PolicyWriter Customer Manager and its capabilities please contact mersoy@adaptik.com.

About Adaptik Corporation

Adaptik, the creator of PolicyWriter, develops modern and flexible policy administration software solutions designed to improve speed-to-market for new products and scale to support large numbers of users and high transaction volumes. They provide P&C insurers with advanced business functionality while substantially lowering the risks and costs associated with policy administration system replacement and maintenance. For additional information on how PolicyWriter can help transform your business visit Adaptik.com.

The post Adaptik Introduces PolicyWriter Customer Manager for P&C Policy Administration appeared first on Adaptik Corporation.

Specifically, the architecture should provide for:

• A structure to specify declarative Test Cases in terms of high-level User Actions and run-time Test Data. It should also provide minimum support for Sequence, Selection and Iteration to control the flow in a simple way so that QA Analyst who doesn’t have exposure to programming can learn quickly.
• An appropriate structure to organize the Regression Tests in terms of Test Suites, Test Cases, User Actions and run-time Test Data.
• An appropriate structure to specify the metadata about the application pages and user actions within those pages.
• The appropriate tools and medium to store and maintain these structured Regression Tests and the metadata about the application pages (like Database/ Excel/XML files).
• An appropriate User Interface for the QA Analyst to enter and maintain these structured regression tests.
• An appropriate Tools/User Interface for the Script Developer to enter and maintain the metadata about the application pages.
• The ability to query/generate reports about Test Suites/Test Cases/User Actions/run-time Data Used – the Definition Reports as well as Where Used reports.
• The generic script that drives the required Test Suite and runs the tests.
• Specifications for what needs to be captured in run-time logs in such a way that one can compare it against a reference log of a prior run. It should be possible to verify this automatically using a tool.
• The ability to restart from a specific Test Suite, Test Case or User Action.
• The ability to address concurrent usage and the related issues in the maintenance of Test Suites and related structured Specifications in a large team of QA Analysts.
• The ability to define a migration path for artifacts through the Application Life Cycle.

The Script that “runs” the Test Suite should contain generic code for each type of User Action. For instance, these could include “Submit Policy Information,” “Add a Vehicle,” “Update an Operator,”“Navigate to Vehicle Coverages,” “Add Vehicle Coverages,” or “Rate the Policy.”Essentially, a User Action can be viewed as a Transactional Unit of work that is committed or rolled back, leaving the Policy data or client-side web page in a consistent state. It should be possible to change the flow conditionally so that some Test Cases orUser Actions can be executed, skipped or repeated based on some conditions.

How PolicyWriter enables the QA Architecture

The architecture of  PolicyWriter facilitates the implementation of such an architecture by using Adaptive Units and Web Page Templates, as well as the Policy data using generic structure. For instance, PolicyWriter makes it possible to extract and generate metadata about the Application Pages using the data in Product Designer, if needed.

This is the second part of a series examining the framework and architecture for automated regression testing. If you haven’t read Part 1, click here.

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